Why Humans Are Still Needed in High-Risk Decisions
Safety and Ethics Come First
- Key Point: Even if AI is fast and accurate, it should not make final decisions about life, human rights, or legal matters without human oversight.
- Reason: AI cannot truly understand deep emotions, moral values, or the full impact of its decisions.
Example: Autonomous Vehicles and Moral Dilemmas
- Case Study: In 2018, an Uber self-driving car did not notice a pedestrian in time, causing a fatal crash.
- What Happened: The AI system struggled to identify the person crossing the road and did not react fast enough.
- Human Role: There was a safety driver, but they were not actively watching. This shows the danger of relying too much on AI for crucial safety decisions.
- Lesson: AI cannot handle moral dilemmas—like deciding who to protect in an unavoidable accident—without human judgment.
AI’s Limits with Human Emotions, Values, and Abilities
Emotional Engagement
- Why It Matters: Some jobs need deep human interaction, like counseling, art therapy, or comforting someone in distress.
- AI’s Role: AI can help by giving suggestions or information, but it cannot replace human empathy.
Cultural and Contextual Understanding
- Key Point: Languages and cultures can be very complex. AI might misunderstand jokes, traditions, or context clues that humans easily understand.
- Risk: If an AI misreads a cultural gesture or phrase, it can lead to big mistakes or offensive outcomes.